Ruckado Pocket Pals Privacy Policy

Effective November 3, 2026

This policy covers Ruckado Pocket Pals, operated by Ruckado, at its own Cloudflare website and Discord Activity. For privacy questions or requests, contact choreocraftsup@gmail.com.

Information the game uses

The game stores your pal’s name, needs, friendship level, discoveries, interactions, room and position, carried and placed objects, settings, and save timestamps. Your browser keeps a local copy so completed actions can survive a temporary connection loss.

On the web, a randomly generated private browser key authorizes access to a cloud save. The server derives a fingerprint from it to locate the save. In Discord, sign-in requests the identify permission, verifies your Discord user ID and display name, and associates progress with that user ID. A temporary session authorizes future save requests for up to seven days. The app does not request your email, messages, friends list or server membership.

Gems and the outfitter

We store your gem balance, owned items, equipped accessories, prop positions and daily passport stamps with your private save identity. For Discord purchases we verify the account, product and entitlement with Discord, record the entitlement ID and amount credited to prevent duplicate fulfillment, and tell Discord when we have delivered the purchase. Discord processes payment details; Pocket Pals does not receive your card details. Wallet and receipt records are not included in pal progress exports or imports.

Purpose and providers

We use this information to run the game, save and restore progress, prevent one account from overwriting another account’s save, and handle support requests. Cloudflare hosts the game and its storage; Discord provides Activity hosting and sign-in. These providers process connection and technical information such as IP addresses and request details under their own policies. Technical logs may be used to investigate failures and abuse. We do not sell your personal information or use the game’s saves for advertising.

Retention and control

Cloud progress is retained until it is deleted or the service is discontinued; this release does not automatically expire inactive saves. Temporary sign-in sessions expire after seven days. Local progress remains until you clear site data or replace it through the game. Clearing browser data does not itself delete a cloud save, and losing the private browser key may prevent access to that save.

Settings lets you export your progress and import a backup. Contact support to request access, correction or deletion of cloud data. We may need to verify that the save or Discord account belongs to you before acting. Do not send passwords, Discord tokens or private browser keys by email. Support correspondence is retained as needed to respond and resolve the request.

Private play and age

Pocket Pals has no shared live household or public player profile in this release. Do not include sensitive personal information in your pal’s name or exported backups. The service is for people at least 13 who meet the applicable minimum age; it is not directed to children below that age.

Changes

We will update this page when the game’s data practices change and provide notice of material changes through the game or its listing.

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